NOTE: This job is no longer available!
Credit Controller
at EA
Guildford, UK
EA was founded 25 years ago by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders to modern EA Favourites like Burnout, Battlefield, Mercenaries, Dead Space, Spore, FIFA, Madden, Need for Speed and the world’s most successful game franchise, The Sims. Fuelled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.
OVERVIEW OF ROLE:
To ensure that all customer accounts are reconciled and payments are received according to terms and forecast.
To maintain a clean Debt ledger for management review on a monthly basis.
To liaise with other functional areas of the business (Sales / Operations) ensuring that all customer queries are resolved in a full and timely manner, therefore encouraging productive relationships to help maximise cash collection.
DUTIES:
Credit control duties for Major Blue Chip clients.
Cash posting and allocation.
Account Reconciliations.
Customer query resolution – working closely with both the Sales and Operations teams.
Issuing Invoices and Statements.
Raising manual invoices and credits as and when required.
Mid & End of month payment clarifications.
Updating existing spreadsheets.
Adherence to existing Service Level Agreements.
Employees are required to carry out such other duties as may reasonably be requested.
SKILLS:
Proven and demonstrable Credit Control experience.
Sound understanding of a modern Credit Department and the relations involved with the Sales and Operation functions.
Effective communicator at all levels (verbal/written).
Microsoft Excel proficient.
High attention to detail.
Ability to work to tight deadlines.
Professional and diligent.
Well organised and methodical.
Ambitious / keen to learn and develop skills quickly.
Good eye for detail and keenness to reconcile.
Key customer relationship management.
Knowledge of Oracle systems would be an advantage.
OVERVIEW OF ROLE:
To ensure that all customer accounts are reconciled and payments are received according to terms and forecast.
To maintain a clean Debt ledger for management review on a monthly basis.
To liaise with other functional areas of the business (Sales / Operations) ensuring that all customer queries are resolved in a full and timely manner, therefore encouraging productive relationships to help maximise cash collection.
DUTIES:
Credit control duties for Major Blue Chip clients.
Cash posting and allocation.
Account Reconciliations.
Customer query resolution – working closely with both the Sales and Operations teams.
Issuing Invoices and Statements.
Raising manual invoices and credits as and when required.
Mid & End of month payment clarifications.
Updating existing spreadsheets.
Adherence to existing Service Level Agreements.
Employees are required to carry out such other duties as may reasonably be requested.
SKILLS:
Proven and demonstrable Credit Control experience.
Sound understanding of a modern Credit Department and the relations involved with the Sales and Operation functions.
Effective communicator at all levels (verbal/written).
Microsoft Excel proficient.
High attention to detail.
Ability to work to tight deadlines.
Professional and diligent.
Well organised and methodical.
Ambitious / keen to learn and develop skills quickly.
Good eye for detail and keenness to reconcile.
Key customer relationship management.
Knowledge of Oracle systems would be an advantage.