Director â User Experience
Company unspecified (job is advertised through an agency)Location:
Southern CaliforniaJob Type:
Permanent, StaffExperience & Qualifications:
This position will define and manage the end-user experience, working closely with product, technology, design and analytics. You will help ensure delivery of the best possible customer experience, through a site that effectively drives conversion while delighting the user.
Responsibilities:
- Work collaboratively with design, product and technology team to creatively define product experiences
- Provide UI feedback to product managers and designers on on-going projects
- Spread UI best practices throughout product and design organization
- Help product, design and technology team create experiences that can meet both business and user goals
- Constantly monitor and assess user flows and experience, as well as effectiveness of high level interaction on the site
- Conduct user research and usability testing as needed
- Help product managers structure AB and multivariate tests to continuously improve usability
- 7-10 years experience in managing the design of easy-to-use, consumption-focused UIs that touch millions of users; expertise in e-commerce a plus but not a requirement
- Proven experience in information architecture, interaction design, user research, usability testing, and rapid prototyping
- Experience managing teams and coaching junior member
- Experience with Omniture Site Catalyst/Test and Target a plus
- Ability to work collaboratively with design and product in a dynamic, fast-paced environment; adept at facilitating decision-making
- Strong creative problem-solving skills; ability to innovate and develop new approaches to complex problems
- Ability to work independently and switch rapidly between different projects
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment
